Privacy Policy

We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the website, and any related services, and our practices for collecting, using, maintaining, protecting and disclosing such personal information. The Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update it.

This Policy is a legally binding agreement between the User and the operator of our website. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree to the terms of this Agreement, you must not accept this Agreement and may not access and use the Site and Services. By accessing the Site and using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic collection of information

When you open the website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type, version, operating system type and version, language preferences or the webpage you were visiting before you accessed the Website, the Services and the pages of the Website and Services that you visit, the time spent on those pages, Information you are looking for on the website, access times, dates and other statistics.

The information collected automatically is used only to identify potential cases of misuse and to generate statistical information regarding the use and traffic of the Website and Services. This statistical information is not aggregated in any other way that would identify any particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are or revealing any information by which you can be identified as a specific, identifiable individual. However, if you wish to use some of the features offered on the Website, you may be asked to provide certain personal information (for example, your name and email address).

We receive and store any information you knowingly provide to us when making a purchase, or filling out any forms on the Site. Where applicable, this information may include:

Account details (such as username, unique user ID, password, etc.)
Contact information (such as email address, phone number, etc.)
Basic personal information (such as name, country of residence, etc.)
Any other materials that you willingly submit to us (such as articles, photos, comments, etc.).

Some of the information we collect from you comes directly through the Website and Services. However, we may also collect personal information about you from other sources, such as public databases and our joint marketing partners.

You can choose not to provide us with your personal information, but then you may not be able to take advantage of some of the features on the Website. Users who do not know what is mandatory information are welcome to contact us.

Children’s privacy

We do not knowingly collect any personal information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Website and Services. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Site and Services, please contact us to request that that child’s Personal Information be deleted from our Services.

We encourage parents and legal guardians to monitor their children’s Internet use, and to help enforce this Policy by instructing their children not to provide Personal Information through the Site and Services without their permission. We also require all parents and legal guardians who supervise the care of children to take precautions to ensure that their children are instructed to never give out personal information when online without their permission.

Use and processing of collected information

We act as data controllers and data processors in terms of the General Data Protection Regulation (GDPR) when dealing with personal information, unless we have a data processing agreement with you, in which case you will be the data controller and we will be the data processor.

Our role may also vary depending on the specific situation involving personal information. We act as data controllers when we ask you to submit your personal information that is necessary to ensure your access and use of the Website and Services. In such cases, we are data controllers because we determine the purposes and means of processing personal information and comply with the data controllers’ obligations under the GDPR.

We act as data processors in situations where you submit personal information through the Website and Services. We do not own, control or make decisions about the personal information provided, and such personal information is processed only in accordance with your instructions. In such cases, the user providing the personal information acts as the data controller in terms of GDPR. (GDPR)

In order to make the Site and Services available to you, or to fulfill a legal obligation, we may need to collect and use certain personal information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

Executing and managing orders
Operate and operate the Website and Services

The processing of your personal information depends on how you interact with the Website and Services, where you are in the world, and if one of the following applies to you:

you have given your consent for one or more of the specified purposes; However, this does not apply when the processing of personal information is subject to the California Consumer Privacy Act or the European Data Protection Act.
Providing information is necessary for the performance of an agreement with you and/or any prior contractual obligations thereof.
Processing is necessary to comply with a legal obligation to which you are subject.
Processing relates to a task carried out in the public interest or in the exercise of an official authority vested in us.
The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

We rely on the following legal bases, as defined by the General Data Protection Regulation (GDPR) on which we collect and process your personal information:

Lawsuits and legal actions:

Note that under some jurisdictions we may be allowed to process information until you object to such processing by opting out, without having to rely on consent or any of the other legal bases mentioned above. In any event, we are happy to explain the specific legal basis that applies to the processing, and in particular whether the provision of personal information is a statutory or contractual requirement, or a condition necessary to enter into a contract.

Payment processing

In the case of Services that require payment, you may need to provide your credit card details or other payment account information, which will only be used to process payments. We use third-party “payment processors” to help us process your payment information securely. We will share payment data with payment processors only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and inquiries regarding such payments and refunds.

Please note that payment processors may collect certain personal information from you, which allows them to process your payments (for example, your email address, address, credit card details, bank account number), and handle all steps in the payment process through systems, including data collection and data processing. Payment processors’ use of your personal information is subject to their respective privacy policies which may or may not contain privacy protections, such as this policy. We suggest that you review their respective privacy policies.

Disclosure of information

Depending on the services ordered or as necessary to complete any transaction or provide any service you have requested, we may share your information with our affiliates, contracting companies and service providers (collectively, “Service Providers”) that we rely on to help operate the Site, the services available to you and our privacy policies. that comply with our policies or who agree to abide by our policies with respect to personal information. We will not share any personal information with third parties nor will we share any information with unaffiliated third parties.

These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. These service providers obtain only the information they need in order to perform their specific functions, and we do not authorize them to use or disclose any of the information provided for their own marketing or other purposes.

Information retention

We will retain and use your personal information for the period necessary to comply with our legal obligations, enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.

We may use any aggregate data derived from or incorporating your personal information after you update or delete it, but not in a way that personally identifies you. Once the retention period expires, personal information will be deleted. Therefore, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiry of the retention period.

Transfer information

Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. However, this will not include countries outside the European Union and European Economic Area. In the event of any such transfer, you may find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the Contact section.

Data protection rights under the General Data Protection Regulation (GDPR)

If you are located in the European Economic Area (“EEA”), you have certain data protection rights and we aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal information. If you would like to be informed about the personal information we hold about you and if you would like it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

You have the right to withdraw consent if you previously gave your consent to the processing of your personal information. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing prior to withdrawal.
You have the right to know whether your personal information is being processed by us, to obtain disclosure about certain aspects of the processing, and to obtain a copy of your personal information being processed.
You have the right to verify the accuracy of your information and to request that it be updated or corrected. You also have the right to ask us to complete personal information that you believe is incomplete.
You have the right to object to the processing of your information if the processing is done on a lawful basis other than consent. Where personal information is processed in the public interest, in the exercise of an official authority vested in us, or for the purposes of legitimate interests we pursue, you can object to such processing by providing a basis relating to your particular situation to justify the objection. You should know that where your personal information is processed for direct marketing purposes, you can object to such processing at any time without providing any justification. To find out whether we process personal information for direct marketing purposes, you can refer to the relevant sections of this Policy.
You have the right, under certain circumstances, to restrict the processing of your personal information. These conditions include:
The accuracy of your personal information is contested by you and we must verify its accuracy
The processing is unlawful, but you oppose the erasure of your personal information and request that its use be restricted instead.
We no longer need your personal information for the purposes of processing, but you require it to establish, exercise or defend your legal claims.
You have objected to processing pending verification of whether our legitimate reasons override yours.

Where processing is restricted, such personal information will be marked accordingly and, except for storage, will only be processed with your consent or for the establishment or defense of legal claims to protect the rights of another natural person, legal person or for reasons of important public interest.

You have the right, under certain circumstances, to obtain erasure of your personal information from us. These conditions include:
Personal information is no longer necessary in connection with the purposes for which it was collected or otherwise processed.
Withdraw your consent to consent-based processing.
You object to processing under certain rules of applicable data protection law.
Processing for direct marketing purposes.
Personal data has been processed illegally.

However, there are exceptions to the right to erasure such as when processing is necessary:

To exercise the right to freedom of expression and information.
To comply with a legal obligation.
For the establishment, exercise or defense of legal claims.
You have the right to receive your personal information that you have provided to us in a structured, commonly used, machine-readable format and, if technically feasible, to have it transferred to another controller without hindrance on our part, provided that such transmission does not adversely affect the rights and freedoms of others.
You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information. If you are not satisfied with the outcome of your complaint directly with us, you have the right to lodge a complaint with your local data protection authority. For more information, please contact the local data protection authority in the European Economic Area. This provision applies provided that your personal information is processed by automated means and that the processing is based on your consent, a contract you are a part of, or prior contractual obligations thereof.

California Privacy Rights

California-based consumers are given certain additional rights regarding their personal information under the California Consumer Privacy Act (“CCPA”). If you are a California resident, this section applies to you.

In addition to the rights described in this Policy, California residents who provide personal information as defined in the platform to obtain services for personal, family, or domestic use may request and obtain from us, once per calendar year, information about specific categories and pieces of information The character we have collected and revealed.

In addition, California residents have the right to request deletion of their personal information or to opt out of the sale of their personal information, which may include the sale, disclosure, or transfer of personal information to another company or third party for payment or other consideration of value. To do this, simply contact us. We will not discriminate against you if you exercise your rights under the CCPA.

How to exercise your rights

Any requests to exercise your rights can be directed to us through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information to allow us to verify that you are the person you claim to be or that you are the person’s authorized representative. If we receive your request from an authorized representative, we may request evidence that you have given an authorized representative a power of attorney or that the authorized representative has valid written authorization to send requests on your behalf.

You must include sufficient detail to allow us to properly understand and respond to the request. We cannot respond to your request or provide you with personal information unless we first verify your identity or authority to make such a request and confirm that the personal information relates to you.


Our Website and Services use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. You can learn more about cookies and how they work here.

We may use cookies to collect, store, and track information for security, personalization, and statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.

Data analytics

Our Site and Services may use third party analytics tools that use cookies, web beacons, or other similar information collection technologies to collect standard internet usage information. The information collected is used to compile statistical reports on user activity, such as the number of times users visit our website and services, the pages they visit, the duration of the visit, etc. We use the information obtained from these analytics tools to monitor performance and improve the Site and Services. We do not use third party analytics tools to track or collect any personal information of our users and will not associate any information collected from statistical reports with any individual user.

Do Not Track signals

Some browsers include a “Do Not Track” feature that indicates which websites you visit and which you do not want your online activity to be tracked. Tracking is not the same as using or collecting information in connection with a website. For these purposes, tracking refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. The Website and Services do not track its visitors over time and across third party websites. However, some third party websites may track your browsing activities when they serve you content, which enables them to customize what they present to you.


We may allow certain third-party companies to help us tailor advertisements that we think may be of interest to users, and to collect and use other data about user activities on the Site. These companies may serve ads, or may place cookies and otherwise track user behavior.

Email marketing

We offer electronic newsletters that you can voluntarily subscribe to at any time. We are committed to maintaining the confidentiality of your email address and will not disclose your email address to any third party except as permitted in the Use and Processing of Information section or for the purposes of outsourcing to a third party provider for sending such emails. We will retain information sent via email in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all emails sent from us will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions provided in those emails or by contacting us. However, you will still receive essential transactional emails.

Push notifications

We provide push notifications that you can also voluntarily opt in to at any time. To make sure that push notifications reach the correct devices, we use a third-party push notification provider that relies on your device token issued by your device’s operating system. While it is possible to access a list of device tokens, it will not reveal your identity, your unique device identifier, or your contact information to us or our third-party push notification provider. We will retain information sent via email in accordance with applicable laws and regulations. If, at any time, you would like to stop receiving push notifications, simply adjust your device settings accordingly.

Links to other resources

The Website and Services contain links to other resources that we do not own or control. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Website and Services, and to read the privacy statements of each source that may collect personal information.

Information Security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of Personal Information in our control and custody. However, data transmission over the Internet or a wireless network cannot be guaranteed.

Therefore, while we strive to protect your personal information, you acknowledge that:

There are security and privacy restrictions of the Internet that are beyond our control
The security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed
Any such information and data may be displayed or tampered with in transit by a third party, despite best efforts.

Because the security of personal information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

Data Breach

In the event that we learn that the security of the Site and Services has been compromised or Users’ personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures. including, but not limited to, investigation and reporting, as well as notification and cooperation with law enforcement authorities. In the event of a data breach, we will use reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Site and send you an email.

Changes and modifications

We reserve the right to modify this Policy or its terms relating to the Site and Services at any time at our discretion. When we do, we will send you an email to let you know. We may also provide notice to you in other ways at our discretion, such as with the contact information you have provided.

The updated version of this Policy will be effective immediately upon posting of the revised Policy unless otherwise specified. Your continued use of the Site and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your acceptance of those changes. However, we will not, without your consent, use your personal information in a manner materially different from what was stated at the time your personal information was collected.

Accept this policy

You acknowledge that you have read this policy and agree to all its terms and conditions. By accessing and using the Site and Services and submitting your information, you agree to be bound by this Policy. If you do not agree to be bound by the terms of this Policy, you are not authorized to access or use the Website and Services.

Google reCAPTCHA v3 is not visible

We use reCAPTCHA which sets a necessary cookie (_GRECAPTCHA) when it is executed for the purpose of providing its risk analysis.

reCAPTCHA requires end users to click a button that says “I am not a robot” and Google can decide whether to prompt the user with an additional question (such as which images best describe X) to check if that person is in fact not a robot.

Contact us

If you have any questions, concerns or complaints about this Policy, information we hold about you, or if you would like to exercise your rights, we encourage you to contact us using the details below:

[email protected]

We will try to resolve complaints and disputes and will do our best to accommodate your wish to exercise your rights as quickly as possible, within the timelines provided by applicable data protection laws.

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